Who is this for?
Individuals who want to become an Office Administrator, Customer Service Administrator  or just to develop your office management skills

What will you gain after 5 months?

  • Customer service and office administration knowledge & expertise
  • Valuable experience of working with customers and market research experience
  • Property Management & Lettings experience
  • Play a key role in all stages of customer market research and implementation of feedback received
  • General office management skills
  • The necessary training, efficient appraisal system and non-stop mentoring under the guidance of Senior staff; 
  • Professional Confidence/ Positive Self Image – believing in oneself under confidence and training of the mentor;
  • Improvement of Your Planning, organizing & prioritizing skills;
  • Adaptability, maintaining effectiveness in different situations, environments and cultures;
  • Potential job opportunities for exceptional performers for a full time position

Company Contact Details
Raan Investments Ltd    www.luxome.co.uk
Contact us by email for an application form  internships@luxome.co.uk
Send us your CV, with a completed application form & a covering letter: 

Details 
Raan Investments Ltd trading as Luxome is a rapidly expanding company specialising in the acquisition & refurbishment of property for affluent students and young professional’s. This is an exciting opportunity for individuals to work directly with the senior management and directors. The individual will have a chance to learn and grow in a dynamic fast moving environment where they will have a chance to work on real live projects and influence the decisions made at both a strategic and practical level.
The company will offer a full training & Internship programme to an enthusiastic and self motivated person with good organisational and customer service skills.

Work Alongside:

Managing Director, Marketing Director, Sales Director, Financial Director & Operational team

Working Hours: 

Monday – Friday 9am to 5pm, 3/4 hour for lunch. We do insist on taking regular break to get some fresh air and to keep you focused.

Main Responsibilities Include: 

  • Market Research to analyse the needs to the target market, to develop the product offering accordingly
  •  To conduct market evaluations to ID new market opportunities.
  • Customer relations & support
  • Customer feedback questionnaires analysis
  • Market research & compiling questionnaires
  • Customer courtesy calls
  • Customer inductions
  • Secretarial duties and tasks.
  • Any other duties as reasonably requested by Management
  • General administrative duties to ensure the day to day business runs effectively
  • Additional projects agreed to meet your personal internship & development goals

Person Specification:

  • A self motivated hand on proactive approach when dealing with clients and suppliers;
  • Ability to prioritize your workload and following the company culture of going beyond what’s expected;
  • Capability of working individually and as part of a team;
  • Highly presentable and personable
  • Excellent communication and customer service skills.
  • This is an unpaid position

Who will be responsible for my mentoring & training program?
This mentoring & training will be by the Operations & Customer Service Manager – Jigar Salva. Jigar is a manager, trainer, & practioner, who has over 20 years experience in the customer service, marketing and operations arena.

Company Name: 
Luxome
Field of Expertise: 
Customer Service & Operations
Location: 
United Kingdom
Contact
Email Address: